Account Manager
Sunique International · Grand Prairie, TX · July 2024 – Present
Key account management
Manage 7–8 key accounts for builders, dealers, and contractors. Handle orders, shipping, product questions, and after-sales support, and follow up on upcoming projects and product needs.
Long-term key account
Supported the account for about two years. Handled parts requests, product support, and replacements, and rescheduled shipments as project timelines changed.
Large container order
Managed the order from gathering customer requirements and placing the factory order to coordinating international freight and confirming delivery.